This Privacy Policy describes how Entwine ("we," "us," or "our"), operated by Lunafox, collects, uses, and discloses your information when you use the Entwine mobile application (the "App") and its associated services.
1. Information We Collect
We collect information to provide a shared collaborative experience for your relationship/space.
Account Data: Email address and password provided during registration via Supabase Auth.
User-Generated Content: Notes, tasks, expenses, date ideas, and photos you upload to your shared "Space."
Device Information: Device model, OS version, and unique device identifiers to provide push notifications and ensure app compatibility.
Calendar Data: If you grant permission, we access your device calendar to sync date events. This data remains on your device or is synced to your shared Space; we do not use it for marketing.
Usage Data: Information about how you interact with the App (e.g., feature usage, frequency of uploads) to manage subscription tiers and limits.
2. How We Use Information
We use the collected data for the following purposes:
To provide and maintain the App's core functionality (shared spaces).
To manage your subscription (Entwine Plus) and enforce usage limits.
To send push notifications related to updates in your shared space.
To provide customer support and respond to your inquiries.
To detect, prevent, and address technical issues or unauthorized access.
3. Data Sharing and Disclosure
We do not sell your personal information. We share data only in the following contexts:
With other Space Members: Any content you add to a shared Space (notes, photos, tasks) is visible to all other members of that specific Space.
Service Providers: We use Supabase (database, storage, and auth) and Expo (notifications and deployment) to host and operate the App.
Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
4. Data Security
We use industry-standard security measures, including encryption in transit and at rest via our service provider (Supabase). However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights (GDPR/CCPA)
Depending on your location, you may have the following rights:
The right to access, update, or delete the information we have on you.
The right to object to or restrict processing of your data.
The right to data portability.
To exercise these rights, please contact us at entwine@lunafox.org.
6. Data Retention
We retain your information as long as your account is active. If you delete your account or a shared Space, associated content will be removed from our active databases, subject to standard backup cycles.
7. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: entwine@lunafox.org
9. Governing Law
This Privacy Policy and any disputes related thereto shall be governed by the laws of England and Wales, and any legal proceedings shall be brought exclusively in the courts of England and Wales.